When I worked in HR I used to dream of an HR system that would allow me and my team to spend more time with the business. Instead we spent too much of our time extracting and manipulating data manually or entering and re-entering the same data in different systems. According to Gartner, HR folks spend around 50% of their time on admin. If that resonates with you, then it’s time to consider a new HRMS or an upgrade. There are many different options available on the market so where do you start to figure out what’s best suited to your needs?
Obviously you need to be clear on budget, time and available resources. You need to understand the organizations current system landscape, and you need to think about whether you want to go for an on-premise or SaaS solution. You will need to consider the size and complexity of your organization and workforce, and you need to consider what the business and your employees will expect from a new system.
For me, a key question you should ask is what do you need your HRIS to do today and what do you need it to do tomorrow? Hindsight is a wonderful thing but when you’re thinking about the right solution it’s a good idea to do a bit of crystal ball gazing to avoid that “oh no I wish we’d thought about including x, y, z” moment 12 months down the line. What are the implications of the long-term business strategy for what HR has to deliver and what are you going to need your system to do? Beyond eliminating manual transactions, which could deliver cost savings of as much as 30%, how could having meaningful data give you metrics to measure the impact of your HR strategies?
If, as Deloitte suggests, the role of HR is evolving from Chief Talent Executive to Chief Employee Experience Officer, then how will a new system serve not only to simplify processes but also provide apps and tools to help employees be more productive? A new HRMS is, I think, an opportunity to think beyond efficiencies and cost savings. It’s an opportunity to rethink how HR can enable employees to collaborate, communicate and perform at the top of their game.
Digital transformation is all around us and over the coming months I will be exploring trends on how HR is taking new approaches to rethink and redesign its core processes and value proposition, and how the right HRMS solution can support HR to enable business performance.